Friday, May 29, 2020

B2B Marketing News: Top Enterprise Firm Challenges, What B2B Buyers Want, Mobile Ad-Buy Shift, & LinkedIn’s Content Trends

2020 May 29 MarketingCharts Chart

2020 May 29 MarketingCharts Chart What B2B Buyers Want From Tech Vendors Right Now 55 percent of B2B buyers say it's appropriate for marketing efforts to continue during these challenging times, and 53 percent are presently in the market for B2B products and services, with most of those having recent new purchasing interests, according to newly-released survey data. MarketingProfs Programmatic Ad Spend Down 9% Since Beginning of 2020, Driven by Travel and Auto Amidst an overall fall of 9 percent in April, ad spending for the technology vertical and the education and training segment were up 70 percent and 63 percent for the year, with streaming ad spend also up by some 18 percent, according to recently-released report data. Adweek Exclusive: New York Times phasing out all 3rd-party advertising data The New York Times has begun eliminating all third-party advertising targeting information, and by July the firm will instead use a fully-proprietary platform, the company recently announced. Axios Google’s digital-ad dominance is harming marketers and publishers, says new study Digital marketers and publishers have been hurt as a result of Google's online advertising dominance, according to a new study, with display ads the primary focus of the Omidyar Network and Public Knowledge report. AdAge Reddit Launches New, 12-Week Online Advertising School Program Social news and discussion platform Reddit has launched a three-month online community-driven advertising school program, led by director-level-or-above instructors covering 12 marketing topics, the firm recently announced. Social Media Today Polls Return to Messenger From Facebook. After a year’s absence Facebook Messenger polls have been brought back Digital marketers lamenting the elimination of Facebook's Messenger polls a year ago got good news recently, as the social media giant announced that it has brought the polling option back for group chats. Adweek 2020 May 29 Statistics Image Pandemic hastens shift in ad buying to mobile, study says During an overall drop in ad spending, mobile ad spend has fared the best, as its 15 percent decrease was less than the 25 percent seen for desktop ad buying, according to recently-released study data. Mobile Marketer Facebook Launches New App Called 'CatchUp' to Facilitate Group Phone Chats Facebook recently released a tool to help bring online conversations to real-time phone communications, with the lanch of CatchUp, becomming Facebook’s sixth new app release in the past half year, the firm announced. Social Media Today Enterprise Companies Struggle with Customer Experience Tasks Real-time insights, personalization, and consistent data formatting are the top three customer experience (CX) challenges for enterprise firms, according to recently-released study data. MarketingCharts LinkedIn Publishes New Guide to Key Content Trends Amid COVID-19 LinkedIn (client) has released new information about trending content on the Microsoft-owned platform, with top trending hashtags and other information of interest to digital marketers, the firm announced. Social Media Today ON THE LIGHTER SIDE: 2020 May 29 Marketoonist Comic A lighthearted look at “the new normal” by Marketoonist Tom Fishburne — Marketoonist Whoooaaa Duuuuude: Why We Stretch Words in Tweets and Texts — Wired TOPRANK MARKETING & CLIENTS IN THE NEWS:
  • Lee Odden — 20 Marketing Experts on Content that Helps Sales Reps Sell - Part 3 — Modus
  • Nick Nelson — 10 Ways to Improve Your Business While Working Remotely — Small Business Trends
  • Lee Odden — Klear interviews Lee Odden — John Gaylor
  • Lee Odden — Stop the Sales Drop: Marketing Shifts For Stronger Growth — Marketing Insider Group
  • Lee Odden — PIMtalk with Lee Odden: PIM, SEO, Content Marketing and B2B influencers [Video] — PIMTalk Podcast
  • Lee Odden — 5 Smart Tips for Managing the WFH Transition in Marketing — monday.com (client)
  • Ashley Zeckman — Ashley Zeckman: 5 Essential Questions to Guide Your B2B Influencer Marketing Strategy — Content Marketing World
  • Lee Odden — “Stop the Sales Drop” Launches Sales and Marketing Peer Group — Business Wire
  • Lee Odden — How to boost SEO flow like a pro during COVID-19 — PR Daily
  • Lee Odden — Interview with Lee Odden – Breaking Free of Status Quo Marketing Tactics — Stop the Sales Drop
  • Lee Odden — Marketing Through Uncertain Times – 15 Experts Share Insights — Insight Brief
  • Lee Odden — Empathetic content marketing falls flat without authenticity [Video] — Search Engine Land
  • Lee Odden — How to measure content KPIs during COVID [Video] — Search Engine Land
  • Lee Odden — How to evaluate content marketing opportunities during COVID [Video] — Search Engine Land
  • Lee Odden — What’s Trending: Fortify the Fundamentals — LinkedIn (client)
Have you come across your own top B2B content marketing or digital advertising stories from the past week of news? Please let us know in the comments below. Thank you for joining us this week, and we hope that you will return again next Friday for more of the most relevant B2B and digital marketing industry news. In the meantime, you can follow us at @toprank on Twitter for even more timely daily news. Also, don't miss the full video summary on our TopRank Marketing TV YouTube Channel.

Thursday, May 28, 2020

20 Marketing Jokes for Marketers Working from Home

Laughing Man at Laptop Image

Laughing Man at Laptop Image I’m not here to lie to you: Sheltering in place is getting pretty old.  I do count my blessings, of course. My family and I are healthy. My wife and I both can work from home; our kids are pretty great; we actually enjoy each others’ company.  Still. There are only so many loaves of bread you can bake, puzzles you can solve, board games you can play before the ennui sets in.  If you’re like me, you could use a laugh right now. And I need to exercise my comedy muscles before they atrophy. And in a world where people are still writing articles called, “Should You Include Humor in Your B2B Content,” we need constant reminders that people like jokes. People like to laugh. Laughter brings you closer to your audience and creates a connection. Not that any of these jokes will make you laugh, of course — but I’ve heard that a smile and a groan is almost as good for you.

20 More Jokes Only a Marketer Could Love

1:

Q: How many agile marketers does it take to change a lightbulb? A: Three: A scrum master, a product owner, and a one-man development team. After a weeklong sprint, they deliver a candle, and then iterate from there.

2:

I named my dog “Organic Reach on Facebook.” I don’t have a dog.

3:

We’re testing an influencer program where you can sponsor the cool kids in a high school to promote your product. We call it “pay per clique.”

4:

Knock, knock! Who’s there? Automated personalization! Automated personalization, who? %First_Name, we miss you! Hope things are good in %City.

5:

I hired an ex-marketer to remodel my bathroom. But he couldn’t get the shower dimensions right, because he was only interested in vanity measurements.

6:

I just consulted on a popular spice company’s website. My sage advice was that they needed to increase their thyme on page.

7:

Q: Why did the salmon make a great social media marketer? A: He had years of experience in live streams.

8:

It’s not that I don’t have that many Twitter followers… I’m just practicing social media distancing.

9:

No matter where I am, Google Maps only recommends businesses from a single town in Alabama. I don’t think this is how Mobile-first indexing is supposed to work.

10:

Apparently there’s a new marketing band called SEO Speedwagon. I couldn’t find them on Google, but I heard it from a friend who heard it from a friend who heard it from another...

11:

Working from home is weird. I got so sick of sitting at my desk, I wrote my last blog from my kids’ trampoline. The time-on-page was pretty good, but the bounce rate was really high.

12:

I’m not saying he’s a clueless marketer, but I asked for more evergreen content and he wrote a blog about Christmas trees.

13:

Knock, knock! Who’s there? Indies! Indies, who? Indies uncertain times, our brand wants you to know that we care...

14:

Did you hear that Instagram is finally being localized for the U.S. market? It’s rebranding as “Insta .035724 Ounces.”

15:

The CEO at my old job was so clueless about social media… How clueless was he? He thought you had to be looking off to one side for your profile picture!

16:

How many clickbait content writers does it take to change a lightbulb? Only five, but number four will shock you!

17:

My kids hate hearing we’re having leftovers for dinner. So now I call it “Repurposed, snackable content.”

18:

Why did the marketer steal groceries from Whole Foods? She knows you don’t pay for anything organic.

19:

My buddy recently lost his job doing marketing for one of those serial-killer podcasts. He probably shouldn’t have suggested user-generated content.

20:

Q: Why does the social media marketer keep getting off the elevator at the wrong floor? A: He’s still trying to figure out Stories.

The Value of a Joke

Content marketers know that great content offers value to the reader. We tend to think of that value as something inspirational or educational. But let’s not overlook entertainment value. If your content provides a brief distraction from the everyday, that’s valuable. That’s something that people need...  and Indies uncertain times, we need it more than ever. And if you’re in the market for 60 more jokes about marketing, we’ve got you covered:

Wednesday, May 27, 2020

Hyperspace: 5 Surprising Marketing Lessons From ’80s Arcade Games

Video arcade filled with 1980s-era stand-up video game cabinets image.

Video arcade filled with 1980s-era stand-up video game cabinets image. What can marketers in 2020 learn from the low-resolution stand-up video arcade games of the 1980s? Here are five surprisingly-modern marketing lessons that we can learn from and implement today, with roots that come directly from vintage ‘80s arcade games. Slap that fire button and let's warp ahead and take a nostalgic look back at a simpler time in both video gaming and marketing, and then hyperspace ahead to today's vastly different landscape.

1 — Defender: Fire & Forget for a Constant Content Cadence

[caption id="attachment_28500" align="alignnone" width="600"]Williams Defender Arcade Game Photo by Author[/caption] Williams Electronics’ Defender is my all-time favorite stand-up video arcade game, an insidiously difficult side-scrolling spaceship-protecting-the-world shooting match juggernaut from 1981 programmed by early video game legend Eugene Jarvis. I played Defender so much that I eventually won a local video game competition, and can still almost feel where I had callouses on my hands from hour upon hour of game-play long ago. Defender teaches marketers the importance of keeping up a steady cadence of publishing content. In the case of Defender, the entire universe depended on firing off never-ending shots to protect humanoid figures from a variety of swiftly-moving alien invaders, while for marketers our success depends on keeping our content marketing fire buttons active to stave off audience abandonment and ghosting. Smart content marketing features a steady publication of relevant information and best-answer content, which may not save the universe, but when done right can hold your audience’s attention and gain new customers, fans and followers through engaging content.

2 — Robotron: Find Marketing Order in a Sea of Content Chaos

Officially Robotron: 2084, this 1982 Williams 2D multi-directional shooting game also primarily developed by Eugene Jarvis is my second-favorite video game, another intensely challenging dive into a strange alien world populated by a colorful array of 8-bit digital baddies. Robotron teaches marketers the importance of perseverance in what can at first seem like a stormy sea of digital content chaos. Robotron’s game-play involves protecting the last humans in the universe as an intimidating collection of serious alien killing machines try to do away with the humans and — especially — you. Marketers similarly can easily feel overwhelmed by the sheer number of social media platforms, digital asset creation apps, and the vast amount of data surrounding the content being published. Making sense of it all takes time and a concerted effort to learn what can at first seem to be an alien landscape, which can be done when you:

3 — Donkey Kong: Take Your Marketing to “Triple Elevators” Success

via GIPHY An entirely different flavor of ‘80s arcade game is Nintendo’s 1981 hit Donkey Kong, a deceptively simple multi-level platform game with such staying power in our culture that it is still making news in 2020, as the game’s previous world record high-score holder Billy Mitchell — who featured prominently in the cult indie hit King of Kong documentary — has filed a defamation lawsuit. In Donkey Kong, an angry gorilla hurls barrels of death and other colorful impediments in the path of your player Mario — a character who debuted here, originally called Mr. Video and later Jumpman. Screen after screen bring newfound challenges in the game, culminating with a stage featuring intricately-timed elevators and then a diabolical conveyor belt challenge. Donkey Kong teaches marketers that successfully avoiding obstacles can take a brand from the humblest beginning to the loftiest heights, especially when it comes to social media marketing. Unlike Defender and Robotron, which each have many random and free-form movement elements and options, Donkey Kong instead can teach marketers the value of learning a particular industry’s unique facts to drive success in a known social media environment. Educate your marketing Mario by dedicating the time to learn the details of each social media platform your brand is using or plans to have a presence on. We’ve written a number of recent articles exploring the latest social media firm marketing features and platform maneuvers, including these: [bctt tweet="“Successfully avoiding obstacles can take a brand from the humblest beginning to the loftiest heights.” — Lane R. Ellis @lanerellis" username="toprank"]

4 — Crystal Castles: Gather Gems & Avoid Tone-Deaf Marketing

Atari’s 1983 arcade game Crystal Castles is another favorite filled with its own marketing lessons even all these years later. Controlled by a trackball and jump buttons, Crystal Castles sees the player maneuvering a bear around towering castles while picking up enticing gems and avoiding evil trees and dangerous bees. When released, its bright, colorful graphics and catchy sounds and music — along with level graphics that flew onto and off of the screen accompanied by a tune based on Tchaikovsky’s Nutcracker Suite in a way never seen or heard before — enticed many including myself to repeatedly insert quarters and learn the peculiarities of each castle level. Crystal Castles teaches content marketers to walk that fine and arduous line between picking up a trail of brand success gems and becoming overly confident and getting ensnared by nasty trees or dancing skeletons in the form of tone deaf marketing. A while back for Content Marketing World we even published a retro game themed Ultimate Guide to Conquering Content Marketing.

5 — Black Widow: A Vector-Based Web of Influencer Marketing

Atari’s Black Widow hit the video arcade scene in 1982, and was among the first vector-graphic stand-up arcade cabinets. Players control a black widow spider on its colorful web and during the game must ward off certain insects including mosquitoes, hornets, and beetles, while attracting others using the help of other insects, all the while working to prevent foes from laying eggs. In 1982 a vector-graphics game stood out at the arcade due to the vast contrast between the darkest black pixels and the fine line-based graphics, offering a welcome escape from the standard bitmap imagery in the majority of arcade games. Black Widow teaches marketers the importance of working together with others to achieve success beyond what can be attained alone, such as when implementing an always-on influencer marketing program. Always-on influencer marketing is the practice of ongoing relationship-building, engagement and activation of a specified group of influencers to build community, content and brand advocacy. In Black Widow the spider works with other insects to rid its web of enemies, and in marketing brands can find great success working with industry influencers on the web of 2020 to gain reach and engagement that can far exceed what a single marketer or team can achieve. B2B influencer marketing is a specialty of TopRank Marketing, with several recent articles looking at this growing practice including these:

Going From Game Over To Setting Marketing High Scores

via GIPHY The challenges today’s marketers face are vastly different from those when Defender, Robotron, Donkey Kong, Crystal Castles and Black Widow came out in the early ‘80s, however despite these difficulties there’s also never been a more opportunity-filled playing field, thanks to the vast online publishing possibilities of 2020. Implementing a successful marketing program takes time, effort, and dedicated strategy, which leads many brands to use a top B2B influencer marketing agency such as TopRank Marketing, which was the only B2B marketing agency offering influencer marketing as a top capability in Forrester’s “B2B Marketing Agencies, North America” report.

Tuesday, May 26, 2020

Break Free B2B Marketing: “Webinerd” Mark Bornstein of ON24 on Dialing In Digital Experiences

Break Free B2B Marketing Mark Bornstein Image

Break Free B2B Marketing Mark Bornstein Image Like many other digital experiences, the webinar has traditionally been viewed as a means to an end: Create something that seems valuable to your audience, and use it as a vehicle to acquire contact information for lead generation purposes. But marketers like Mark Bornstein take a different angle: What if we view the webinar itself as an end — an extremely valuable marketing tool on its own? What if we’re just muddying it up with all these mandatory form-fills and sales-y follow-ups? “You need the name once, you need the demographic information one time,” he observes. “But why do we keep putting forms together again and again? What matters is the experience.” [bctt tweet="“Why do we keep putting lead gen forms together again and again? What matters is the experience.” — @4markb on #BreakFreeB2B #DigitalExperiences" username="toprank"] Mark elaborates: “It's the experience you give, it's the way you're able to connect and interact with audiences that matters. Because that's where you're going to get the real data. That's where you're going to learn a lot about them.” Although he is a proud marketer, and VP of Marketing for the webinar solution provider ON24, this self-professed “webinerd,” Mark urges his fellow practitioners to develop a new mindset by moving away from traditional terminologies: “It's not about marketing anymore. It's about connecting people to your brand. It's relationship-building.” The days of dry, facelessly narrated slide presentations are gone, he argues. We need to dial in and focus on human connections through authenticity, empathy, and compassion. We need to learn more about our customers than how we can contact them with follow-up promotional materials. At a time where physical events and meetings are off the table, achieving these connections in the digital space via experiential marketing has never been more vital. In his 25-minute conversation with TopRank Marketing’s Susan Misukanis at B2B Marketing Exchange in February, Mark shared a wealth of insights, which have only become more useful and valuable in the weeks and months since.

Break Free B2B Interview with Mark Bornstein

If you’re interested in checking out a particular portion of the discussion, you can find a quick general outline below, as well as a few excerpts that stood out to us.
  • 0:45 - Mark's experience making webinars, and his view on lead gen
  • 2:00 - Have we reached the end of MQLs?
  • 3:15 - What is an experience and what makes a good one?
  • 5:00 - Examples of companies that are getting digital experiences right
  • 7:45 - What role will technology play in experiences going forward?
  • 10:00 - Are brands becoming more open to moving outside the box?
  • 12:00 - Finding and positioning your brand's narrative
  • 13:30 - Getting back to opt-in marketing fundamentals
  • 16:00 - Where Mark sees the industry going in 2-3 years
  • 17:30 - Who is poised to win in the short-term (SMB/verticals vs. enterprise)?
  • 20:15 - The value of compassion, empathy and connection
  • 24:15 - How can B2B marketers break free?
Susan: So you talk about an experience ... Can you take it a level deeper? What is an experience? Mark: Well, let me tell you about my world. So in the world of webinars, if you think about what a webinar was even a few years ago — and maybe in some cases still now — the webinar was a talking PowerPoint. Just a headless voice, you didn't see anybody. You just heard somebody going through the slides in a droll way and it wasn't branded and it was just boring. And maybe a lot of webinars still are kind of boring. But the fact of the matter is, what we see companies doing now is they're creating serialized programming. They're creating these really cool almost TV-like viewing experiences, where it's a show and there's hosts and the formats are changing. There's panel discussions and coffee talks and chat shows and new style formats. So companies that are trying to own thought leadership, to establish a voice, to be the company that people go to — they’re not going to do that through giving a webinar on, you know, here's our content. Here's our slide presentation. They're doing it by building experiences. And I think a really great experience has a few of the following qualities: It should be completely branded. It should be interactive. I always say give yourself the “what can they do?” test. When somebody is experiencing your content, is this all they can do? They’re reading your ebook or watching your video … is that it? An experience is a place where people can ask questions, or they can chat, or they can tweet, or they can download content. They can click on CTAs. You want to create an environment where people are doing stuff, and it's a multi-touch content experience. And so it's a different thing today. [bctt tweet="“Companies that are trying to own thought leadership, they’re not going to do that through giving a webinar that’s a slide presentation. They're doing it by building experiences.” — @4markb on #BreakFreeB2B #DigitalExperiences" username="toprank"] Susan: We keep hearing that marketing is moving toward AI and tech — in a few years, it'll all be bot-driven. How do you reconcile that with your vision? Mark: One of the things that drives me crazy about marketing in general is that we as marketers are very interesting creatures, in the sense that we're always willing to try new things. But we also get into habits we can't break. And a lot of the technologies — whether it's automation, or artificial intelligence, predictive analytics — all these amazing technologies that have been created to scale our marketing in ways like never before? Well, we are acting like this technology that was created to get people to our marketing has now become our marketing. So you need to look at, you know, artificial intelligence tells us out of this vast infinite number of people who we should be targeting, and maybe some of the topics we should be talking about. We can get a lot of great information. Automation allows us to scale that up in a lot of different ways. But ultimately, there is a moment of engagement. There still is that human engagement. And so all of that technology can inform, but ultimately, what really has to drive that engagement is the conversation that you have with them and the experience that you can deliver.” [bctt tweet="“We are acting like this technology that was created to get people to our marketing has now become our marketing.” — @4markb on #BreakFreeB2B #DigitalExperiences" username="toprank"] Susan: You tweet a lot about marketers not asking for proper permission to opt in. So maybe our prospective buyer has a need, but getting that opt-in and going about it the right way, that’s a big hurdle. Mark: It is. I mean, if you're a marketer in the U.K., you know what this pain feels like. I think especially in the U.S., but really around the globe, marketers are not ready. I don't think they're taking this seriously enough. You know, privacy legislation is in the U.S. now, but it's mostly based on privacy protections. It's not based on opt-ins and that sort of thing yet. It is coming. It is going to happen very soon, people. And so we need to prepare for this, which means we need to build our marketing around this idea of people opting in. So how do we do this? We have to be able to produce streams of programming that people will want to subscribe to, right? It's no longer about nurtures, it's no longer about ‘can you come to my event’ or ‘will you come to this one-off virtual experience or webinar,’ whatever it is. We need to find ways to get people who want our marketing to opt into our marketing. At a time when all of this digital noise is scaring them away. We need to bring them back in through more authentic, more human, more experiential marketing. We're going to get them there.” Stay tuned to the TopRank Marketing Blog and subscribe to our YouTube channel for more Break Free B2B interviews. Here are a few interviews to whet your appetite:

Friday, May 22, 2020

B2B Marketing News: Biggest B2B Differentiators Study, Facebook Buys Giphy, LinkedIn Prepares Stories, & Facebook’s New Video Chat

2020 May 22 MarketingCharts Chart

2020 May 22 MarketingCharts Chart B2B Decision-Maker Survey: COVID-19's Impact on Marketing, Buying, and Sales 65 percent of enterprise B2B buyers now view online interactions as being more important than traditional vendor conversations, one of several findings of interest to digital marketers contained in newly-released U.S. B2B pandemic response survey data. MarketingProfs Facebook just bought Giphy Facebook has acquired popular animated GIF image platform Giphy in a $400 million move that will likely bring deeper integration with both Facebook-owned Instagram and its messaging features, the social media giant announced.Engadget LinkedIn Stories Is Almost Here: Will It Reinvent the B2B Social Media Landscape? LinkedIn (client) has tested its variation of the popular ephemeral stories format. When rolled out to the Microsoft-owned platform's 690 million users, LinkedIn Stories would bring B2B marketers on the platform a new digital storytelling tool option. MarketingProfs Brand Awareness is Top of Mind in Email Signature Marketing 82 percent of marketers seek brand awareness from email signature marketing, topping the list of objectives in recently-released survey data, which also showed that 48 percent look to drive website traffic via email, while just 19 percent are looking for customer retention, the survey found. MarketingCharts Google is auditioning candidates to succeed the third-party cookie With the use of traditional Web tracking cookies largely being abandoned, Google has continued its testing of the firm’s recently-announced Privacy Sandbox alternative, which still works with the ad auction format, the search giant announced. Digiday ANA Report Finds Most Marketers Have Supplier 'Diversity' Programs, About Half Impact Marketing/Ad Services While some 75 percent of marketing firms incorporate supplier diversity initiatives, just 40 percent is specifically for advertising services, one of several findings of interest to digital marketers in recently-released report data from the Association of National Advertisers (ANA). MediaPost 2020 May 22 Statistics Image Facebook's 'Messenger Rooms' Multi-Participant Video Chat Option is Now Available to All Facebook has launched its Messenger Rooms video messaging feature with a global release that includes up to 50 video participants and the ability to drop in via Facebook’s feed, the firm recently announced. Social Media Today Reddit overhauls ad sales, with a new boss from Pinterest Reddit has tapped a former Pinterest and Google advertising leader in a new move aimed at bringing more brand advertising activity to the platform, a shift that has also seen the firm restructuring its sales team to adjust to changes brought by the global health crisis. Digiday Pandemic Sentiment Shifts From 'Acute' To 'Transitory,' Here's What Consumers Want From Brands Some 56 percent of global consumers say that they now approve of brands advertising primarily as normal, according to recently-released survey data of interest to online marketers. 10 percent of respondents, however, said that they somewhat disapprove of brands returning to normal advertising, while 5 percent strongly disapprove, the survey noted.MediaPost Marketers at B2B Firms Tout the Value of Social Media 37 percent of B2B decision-makers see a brand's social media presence as the biggest online differentiator, according to newly-release survey data, followed by the digital experience and self-service options both at 33 percent, and content marketing and community involvement, both at 31 percent. MarketingCharts ON THE LIGHTER SIDE: 2020 May 22 Marketoonist Comic A lighthearted look at “communicating in a crisis” by Marketoonist Tom Fishburne — Marketoonist Freelancer Channels Inner Don Draper to Write $15 Blog for Used Car Dealership — The Hard Times TOPRANK MARKETING & CLIENTS IN THE NEWS:
  • TopRank Marketing — 25 Best Digital Marketing Blogs You Need to Follow in 2020 — Better Business Tools
  • Lee Odden — Marketing Through Uncertain Times: Insights From 15 Experts [PDF] — InsightBrief
  • Lee Odden — 20 Marketing Experts on Content that Helps Sales Reps Sell - Part 1 — Modus
  • Lee Odden — 20 Marketing Experts on Content that Helps Sales Reps Sell - Part 2 — Modus
  • Lee Odden and TopRank Marketing — The Definitive List of 2020 Content Marketing Predictions and Other Goodies — UpScribed
  • Lee Odden — Social Media in Times of Social Distancing Planable Webinar [VIDEO] — Planable
  • TopRank Marketing — 20 Clever Link Building Techniques to Earn High-Quality Backlinks — Kevin Payne
  • Lee Odden — 6 Engaging Webinar Formats to Create More Compelling Content — TwentyThree
  • TopRank Marketing — 25 Best Digital Marketing Blogs You Need to Follow in 2020 — Better Business Tools
Have you found your own top B2B content marketing or digital advertising stories from the past week of news? Please let us know in the comments below. Thanks for joining us this week, and we hope you'll return again next Friday for more of the most relevant B2B and digital marketing industry news. In the meantime, you can follow us at @toprank on Twitter for even more timely daily news. Also, don't miss the full video summary on our TopRank Marketing TV YouTube Channel.

Thursday, May 21, 2020

How to Measure Changing Marketing Goals During a Crisis

Seated man looking a monitor of marketing goals.

Seated man looking a monitor of marketing goals. In recent months, I’ve been listening to Paramore’s song “Hard Times” a lot. Their 2017 hit talks about struggling to overcome challenging circumstances above '80s-inspired new wave pop. It’s a bop, as the kids say, and confronts hardship — truthful and emphatic with a spoonful of sugar. via GIPHY During this global health crisis, I’m sure most marketers want to wake up fine, be told that they’re alright, and — in their weakest moments — have “wonder[ed] why [we] even try.” While we have no control over the state of the world, we do have control over how we react or work in tandem with it. With data, we get a glimpse into how our respective markets have been impacted, and it can inform a new perspective and next steps. Let’s take a look at how the pandemic affects data and analytics, and if B2B marketers need to shift their pre-pandemic goals.

Examine Pre- & Post-Crisis Data, Then Decide If Goals Need Updating

This may be the first time in our lifetimes where the whole world is going through the same crisis, but that doesn’t mean that all businesses are being affected in the same way. Some businesses within industries like tech, religious goods, home improvement, and health and fitness are finding themselves in higher demand. Other industries see buyers backing away from the table or putting processes on hold, waiting for more certain times. Since stay-at-home orders across the U.S. started in early March, we now have enough data to see how this time has impacted shopping and purchasing. We can examine market trends — for example, has search volume around your target keywords changed since March? If so, how? Look at website traffic and revenue data for the last 90 days and compare it to pre-crisis and average or seasonal data. It should be evident whether your business is growing or slowing. via GIPHY Both camps can benefit from an update in goals. I say “update” rather than “pivot” because sales expectations haven’t disappeared. The journey has just changed. Businesses that are experiencing increased demand want to become as visible and available to their customers as possible while supplies last, while those with the short end of the stick want to mitigate sales losses and prepare for the end of the crisis. An update to marketing goals may bring changes to strategies, which brings changes to how we measure performance. [bctt tweet="“Sales expectations haven’t disappeared. The journey has just changed.” @birdie_zepeda" username="toprank"]

Ensure Your Approach Fits Updated Goals

For Sales-Centric Goals

SEO

As shared in a previous SEO for B2B Marketers post, we are seeing reports that both B2B and B2C brands have seen increases in website traffic, improving 13 percent in March 2020 compared to February, according to HubSpot benchmark data. Buying online is even more popular and many users are using search engines to find online stores. Consequently, those with sales-centric goals should focus on optimizing landing pages with high conversion rates and that target keywords for the bottom of the sales funnel (i.e. Intent, Purchase, and Customer Loyalty).

Content

Even if growing brand awareness isn’t the primary target of your updated crisis goals, it’s important to update copy to reflect the tone of current times. Customers or clients may not want to partner with someone who isn’t acknowledging that the way of the world has changed, even though it may be temporary. This allows for the opportunity to ensure high trafficked pages have calls to action that are relevant for visitors that navigate or land there. That way, you can help customers best find what they’re searching for during this time.

Paid Advertisements

Similar to SEO efforts, focusing on search queries or campaigns that are high converters or at the bottom of the funnel can make the most of your ad spend. If possible, consider increasing ad spend where you’re already seeing great returns.

For Branding-Centric Goals

via GIPHY We’re seeing marketers anticipate longer sales cycles by shifting focus from explicit sales to brand awareness for when the crisis begins to settle, so that customers and clients think of your business first when they’re ready to act. For example, just because I can’t travel right now doesn’t mean I’m not dreaming of being on a beach or visiting my family once travel restrictions are lifted!

Content & Influencer Marketing

Content with a distinct voice is at the center of any brand awareness campaign. It supports SEO efforts by creating content for gaps in coverage of top- and middle-of-funnel search queries. It builds credibility and thought leadership when paired with industry leaders and influencers. As audiences become more skeptical of brand marketing and tired of in these uncertain times, we're here for you ads, unique content can build relationships. Find your voice and work to make it stand out and provide value to your audience.

SEO

Identifying keywords and optimizing content for the top and middle of the sales funnel (such as: Awareness, Discovery, and Evaluation) supports brand awareness efforts and can help you reach sales goals without coming off as “salesy.” While your customer may not be ready today, you’re proactively helping them make a buying decision.

Paid Advertisements

If you find your budget is smaller, target smarter. Are there geographies that are or aren’t buying? Can your targeting better reflect your converting demographic? Can you focus on keywords or tactics that have a better return on advertising spend (ROAS)? If you find your budget is unchanged or has even increased, don’t be afraid to try new tactics to gain visibility. This can come in the form of display campaigns, social media promotions, or commercials on digital media platforms. [bctt tweet="“Content with a distinct voice is at the center of any brand awareness campaign. It supports SEO efforts by creating content for gaps in coverage of top-and-middle-of-funnel search queries.” @birdie_zepeda" username="toprank"]

Measurement for New Times (KPIs)

Organic Search & Content Marketing

  • increase in impressions
  • improvement in ranking/position for target keywords
  • increase in organic traffic
  • increase in conversions

Paid Advertisements

  • improved ROAS
  • increased click-through rates (CTR)
  • increase in conversions

Social Media or Influencer Marketing

  • increase in impressions
  • increase in engagement
    • likes, shares
  • brand mentions in social and earned media
  • referral traffic to website from social

Hard Times Feeling Easier?

via GIPHY These hard times are trying, but we hope in covering this topic that times start to feel a bit easier. If hard times were to be easier with some extra support or guidance, reach out to TopRank Marketing to learn how we can help.

Wednesday, May 20, 2020

Day 4,777: Remote Work Tips From 13+ Years As A Distance Marketer

Hand marking days on a chalkboard image.

Hand marking days on a chalkboard image. Today is day 4,777. Not days quarantined, but days working remotely. On Monday, March 23, 2007 I started working remotely, and 4,777 days later I still do. A staple aspect of my daily work life that had been the exception for most marketers is now — at least temporarily — the rule, with most people working from home due to the global health crisis. Having been a remote worker for a long time, I wanted to share the helpful practices that I wish I’d known when first starting out, and expand on my previous article “Remote Communication Opportunities For B2B Marketers.” Many have been working remotely much longer than me, and each one will have their own stories of remote work successes and snafus. According to my “days-since” calculator, my 4,777 days of remote work has been comprised of:
  • 412,732,800 seconds
  • 6,878,880 minutes
  • 114,648 hours
  • 4777 days
  • 682 weeks and 3 days
  • 13.08 years
That’s a lot of remote work time, yet for me I wouldn’t want it any other way, as I’ve found that the many advantages of working remotely outnumber those of traditional business office work settings.

Remote Work Has Changed Forever

How cataclysmic have the changes brought about by the pandemic collectively affected perceptions surrounding remote work, and what lasting changes will forever alter how — and especially where — we work? Survey data has begun to show that people are increasingly seeing remote work as being at least as efficient and in some cases even more effective than traditional pre-pandemic office-based work. 65 percent of B2B decision makers now view their new work model as being as effective or more effective than pre-pandemic models, an increase of 5 percent over just one month, as shown in the following chart from McKinsey. B2B Remote Sales Model Chart McKinsey Even with dismal unemployment rates, new remote work job opportunities have begun to expand, as Entrepreneur recently explored in “These 50 Companies Are Growing and Hiring Remotely Right Now.” Let’s take a look at five helpful practices I’ve learned during my 13-plus year stint of remote work, including a third option that sits squarely between traditional work-spaces and the work-from-home model.

1 — Create Your Own Separate & Pleasant Physical Workspace

It's helpful to create your own separate physical workspace that's both pleasant and conductive to productive remote work. Whether it’s a dedicated room in your home where you’ll be doing the bulk of your work, a makeshift office set up in a garage or attic space, or a co-working space in another location, having a physical place — no matter how small — that you can leave at the end of the workday is a helpful way to separate your personal and professional life. When it comes to where you physically work, another option to consider is leasing your own private office space. This can be an ideal way to work remotely while also keeping home life separated from business, although depending on your location office space can be expensive. I’m lucky enough to live in a city with inexpensive office space where I’ve kept a private office for over 13 years, and I highly recommend this approach when possible. It combines most of the advantages of traditional offices in a corporate environment with the benefits of working remotely.

2 — Implement and Stick To a Firm Schedule

I’ve always found it helpful to build a regular schedule into each remote workday, starting and ending at predetermined times as much as possible. At the other end of the remote work spectrum are situations where you can take advantage of the flexibility of certain remote schedules, and work as needed throughout each 24-hour period. This will depend on your particular company, duties, and the value you place on either regular work hours or the freedom of work-time flexibility. Whichever method you choose, during that first year of remote work it’s helpful to devise your own personalized schedule that pulls in some of the best elements from your previous office location in order to bring a sense of familiarity and organization to your new working environment.

3 — Gain Energy By Embracing Remote Work’s Advantages

Although they may be difficult to find early on while you’re adjusting to remote work, it can be helpful to take the time to learn and savor the advantages of working remotely, especially for those working from a home office. Particularly if your remote work situation isn’t a permanent one, it's beneficial to take the time to appreciate the little things that working remotely provides — whether it’s sharing a lunch with your partner or children, taking a break-time walk in a new nearby area, or simply enjoying some extra time you’ve saved by not having to contend with a lengthy work commute. Once stay-at-home safety measures are a thing of the past, another advantage of remote work to explore will be the ability to work from a variety of locations, which can help keep your B2B marketing work fresh and provide extra energy as you bring your laptop office to different spots in your city — an eventually as the pandemic subsides — state, country, and internationally. Remote work situations will likely become permanent for many in the months and years ago, while a variety of hybrid scenarios may also proliferate, such as splitting the work-week between remote and time at the company office.

3 — Creatively Insulate Yourself From Distraction

Just as in a traditional office environment, it’s smart to minimize distractions as much as possible, so that you can use remote work to find a newfound focus on your projects. If working from home, be sure the people in your home know your working schedule, and encourage them to connect with you only during set times such as over lunch or breaks. Some remote workers like to get outside when possible, especially if distractions threaten to interfere with important meetings or projects. Other remote workers chose to wear noise-cancelling headphones or to listen to music while working if noisy distractions are otherwise unavoidable.

4 — Utilize Powerful Remote Collaboration Software

During the Internet’s amazing 50-year history we’ve never had such powerful remote collaboration software available as we do now, and during the pandemic more people than ever have learned to use tools such as Zoom and Slack. Marketers typically use a vast number of tools daily, and thankfully nearly all can be used successfully in remote work settings, as our senior operations strategist Anne Leuman recently explored in “5 Examples of Effective B2B Content Marketing in Times of Crisis,” also showing how marketers are adjusting messaging during the pandemic. Offering a complete remote work operating system, our client monday.com has been sharing the fascinating stories of how its team has been finding success during the pandemic in a series of team member portraits called #MyRemoteLife, and publishing helpful information such as “19 WFH Stats That Might Surprise You.” Whatever tools you work with, in a remote work setting it’s just as important as in a traditional office environment to make sure that all your hardware and software are fully set up and ready for marketing action.

5 — Implement Remote-Friendly Tech Gadgets

As with a traditional business office, remote workers should set up the technology hardware necessary for doing your best work, whether it’s a second, third, or fourth monitor, or a WiFi signal extender. The size and number of monitors you work with is a personal preference, and may be limited by your laptop or desktop’s graphic cards. For me, I found the jump in productivity of going from two monitors to three was much more noticeable than the move long ago from one to two. I first worked with a multiple-monitor setup all the way back in the 1980s, when I used three monitors in a multiple Commodore Amiga computer system. Lane Ellis Triple Commdore Amiga Monitors Technology and marketing have both changed significantly during the intervening years, yet thankfully much also still remains the same, such as the importance of trust in marketing and the power of telling a good story.

Get Closer To Your Projects Than Ever Through Remote Work

A properly set up remote work environment can provide a positive and distraction-free place to focus intensely on your projects, and research continues to emerge showing that this is a very real advantage of working outside of a traditional office environment. Every successful remote worker has their own favorite productivity and well-being tips, and our team at TopRank Marketing has penned the following recent remote work articles offering additional insight: There’s never been a better time to tackle remote work, and the challenges and opportunities created by a workforce that will likely continue to make this switch in numbers the world has never seen, will combine to make this an era unlike any other. As B2B marketers, even if we continue to work from the traditional office building, we’ll be working with a new era of clients, associates, and business partners featuring more remote workers than ever — a grand experiment with outcomes and possibly unforeseen consequences. Looking for help with your B2B marketing? Contact us today and find out why clients such as LinkedIn, Adobe, Dell, 3M, Slack, and Oracle have chosen TopRank Marketing, and connect with us on LinkedIn, Twitter, Facebook, Instagram and our YouTube channel.

Tuesday, May 19, 2020

Break Free B2B Marketing: Latane Conant of 6sense on Reinventing the CMO Role

Latane Conant Image

Latane Conant Image What’s in a job title? In my tenure as a marketer, I’ve met gurus who don’t live on mountaintops, ninjas who don’t know martial arts, and evangelists who don’t preach on Sunday.  At worst, these creative job titles are pure puffery. But at best, they serve as a statement of purpose. I’m thinking of titles like Shep Hyken’s Chief Amazement Officer, or Ann Handley as Chief Content Officer: They tell us something about what the person — and their organization — values. Latne Conant from 6sense has a subtly unusual job title: Chief Market Officer. She dropped the ‘ing’ from ‘Marketing,’ and that tiny change signals a major shift in the way she approaches her job. Instead of focusing on the verb of marketing — what tactics to deploy to reach an audience —  her job is to deeply understand the market, the people her brand is trying to reach. For Latane, getting rid of that ‘ing’ makes all the difference in turning marketers into revenue-generating dynamos. In her Break Free B2B interview with our president and co-founder Susan Misukanis, Latane elaborated on how 6sense’s approach is unique, what technologies they use, and how they’ve achieved some truly impressive results. [bctt tweet="“If I am engaging accounts more effectively than my competition, I will generate more pipeline, I'll win more often, I'll have bigger deals, and I will set my relationship off with those customers better.” #B2BMarketing @LataneConant @6senseInc" username="toprank"]

Break Free B2B Interview with Latane Conant

Timeline and Highlights :58 - How can CMOs better understand customer insight in the age of the “dark funnel?” 2:52 - Changing focus from the tactics of marketing to knowing your audience 4:00 - The Chief Market Officer - losing the “ing” 6:45 - Not accepting limitations in pursuing a career 7:29 - Getting what you want is easy; knowing what you want is hard 8:30 - The Fun Factor in managing a team 9:00 - V2MOM and organization 10:15 - If you’re not effing up, you’re not pushing the envelope hard enough 12:21 - Inverting the org chart — leading from the bottom 13:45 - Leads are not the primary measure of success 16:10 - Marketing is a revenue team 17:25 - Engagement is the new oil 18:45 - The new standard for marketing executives Susan: You were recently quoted saying that today's CMOs need to be the masters of understanding customer insights and putting them to use. So are CMOs progressing in this area of insights, or is it just still a massive black hole, and that's why you're preaching?  Latane: Well, first of all, I hope I would never seem preachy, because we are all in this together, we're all in the black hole together. I think the challenge that we have is only 13% of sales and marketing teams have any confidence in their data, because it's primarily opportunity data in CRM, or it's map data, which is basically lead-based.  And if you think about the buying journey, most of it happens anonymously, or what we at 6sense call your “dark funnel.” So that's where all the rich research is really happening.  No one's coming to your website and downloading your content anymore. It's also a buying team. It's not a lead or contact, and buyer journeys aren't linear. So you think about this new modern buying journey, which is anonymous. It's a buying team, not a leader contact, and it's not linear. And you look at the tools that we have at our disposal as CMOs, and it's sort of like we are a Model T trying to get to the moon.  And so thinking about the black hole, it's really looking for platforms that are AI and big data based. Because at the end of the day, even if you're amazing, your data is gonna suck, and it's okay. So I think admit that all our data sucks. Yeah, we've got to marry our data up with a much bigger platform and be able to understand that anonymous activity so we have a true picture of this nonlinear buying journey. Once you have that, you can start to re-imagine a better what I call prospect experience. Susan: How do you manage your teams and get them motivated? How do you hold the bar where you hold it? Latane: I would say the first thing is I'm clear that my expectations are high. And I'm very clear in the interview process, that my expectations are going to be very, very high. And you have to want that! Some people don't want that. So the first thing is, do you want to do good work or do you want to do great work? And it is okay if this is not the gig for you. So I think that's the first level of it. The second level of it is, I really believe in having fun. So my old CEO, Chris Barban, taught me this: He said, eight out of 10 working days, you must be having fun. And that’s we call the fun factor. And so everyone on my team, what's your fun factor? And if it's not an eight, what's going on, but it's also up to me to bring the fun, right? To say, hey, let's go grab a soulcycle class or let's go for a run or let's — you know what, we're all strung out — let's do something fun together. So, I think having fun and enjoying each other is allowed. We laugh a lot. We joke around a lot.  And then the third really key thing for me is a strategic planning process that I use called V2MOM. And it originated with Salesforce. But it's now really popular — a lot of tech companies use it and I've used it at two companies now, and two of the boards that I work on have adopted it, and it's all about prioritization.  I don't know if I can cuss on this show, but I consulted The CMOs that I work with, from an advisory perspective, I say you have to know what you give an F about. And know what you don't give an F about, because you can't give an F about everything. So what V2MOM forces is everything is time-bound, and everything is prioritized.  So I have high expectations for these things. I don't care. Don't wait. Like, if you're spending one second over there — that's not going to be an excuse for missing on this. And we all agree to those priorities every single quarter. So it's very clear what we're doing and we're gonna do it right. Latane: I actually just changed my title to Chief Market Officer. And it's an important distinction that a lady who was actually on our board — who's amazing, her name is Christine Heckard, And she's been a CMO. And now she's the CEO. And she's talked a lot about the role of the CMO. And we have gotten ourselves really mired down in ‘ing.’ “I did a blog, I did webinars, look at all these MQLs I pass to sales, here's my funnel, here's my tech stack.” That is all ing ing ing.  Her challenge to CMOs is to redefine that. We are the seat at the table that needs to understand the market. That is customers today and customers tomorrow. That's why this audience-first approach and understanding the market, then you can apply the ing. But it's not a cheap financing offer sir or cheap selling officer. We sort of diminished our role by not taking that seat at the table.  Stay tuned to the TopRank Marketing Blog and subscribe to our YouTube channel for more Break Free B2B interviews. Here are a few more highlights from this season:  

Monday, May 18, 2020

10 Worst Practices for B2B Influencer Marketing – Don’t be a Clown

Worst Practices B2B Influencer Marketing

Worst Practices B2B Influencer Marketing When it comes to sharing B2B marketing advice, I prefer not to clown around too much and do my best to line up on the positive and optimistic side with trends, insights and how to's focused on looking forward towards best practices and getting better results. Marketers expect serious results but unfortunatley, many B2B marketers insist on clowning around with half-hearted or incomplete influencer marketing efforts. Instead, they choose to ignore experience, best practices and even common sense when it comes to B2B influencer marketing. I know this from stories told by brand marketers that have worked with other agencies and from being on the receiving end of clueless pitches, minimum viable engagement efforts and willfully ignorant attempts to get me to promote something I really have no business caring about. I've heard much of the same from other people who are often engaged as influencers as well. What better day than today for an appeal to B2B marketers to stop clowning around with influencer marketing efforts, especially now when marketing has no room to be wasteful or unsuccessful. Below is a list of some of the worst offenders. If your B2B company is doing these things, whatever efficiency or shortcut you're hoping for is a joke on you in terms of program success and building real relationships with the credible experts your customers listen to. 1. Lead Gen Disguised as Brand Awareness - Marketers initiating an influencer program with stated goals of increasing brand awareness inevitably always shift their thinking midway through and start talking about lead generation and sales expectations if not from the start. Of course building brand awareness and lead generation are two different strategies with different types of metrics. Expecting both from the same campaign is like expecting a flying car to also be a submarine. It's possible, but not very practical. 2. Choosing Influencers Based on What? - Companies hire influencer marketing staff, consultants or agency specialists to help with influencer identification and qualification more than just about any other aspect of an influencer marketing program. And yet, some marketers prefer to choose influencers based on who they think would be influential or based on the opinions of a few executives vs. based on data. Influencer Programs have a strategy for how to achieve a particular goal with the identified audience using a specific mix of content and tactics. Influencers play a role like ingredients in a recipe and data informed selection incorporates a minimum of topical relevance, audience resonance, network size, publishing type, style and cadence as well as brand alignment into consideration. When you start deciding on ingredients for recipe you haven't made before based on what you like vs. what tastes good for your guests, it's possible the dish will be tasty, but probably not. 3.  Overpromise and Underdeliver - Marketers are busy and often overzealous when pressed for time and resources to recruit influencers for a project. Value exchange scenarios emerge where the influencer is asked to X and the brand will do Y in exchange. Then surprises start to happen, like being asked to do this one extra thing. Or two. Or three. When a big exposure opportunity implied in the recruiting effort falls through (it was actually speculative), gets switched for another thing the influencers don't want or requires the influencers to sell their soul to the brand with some kind of endorsement to participate - all contribute to the experience the brand is creating for the influencer. When expectations are not met either by the brand or the influencer, nobody wins. Such disconnects are avoidable with effective influencer program management. 4. Transactional Engagement - Efficiency is an expectation now more than ever in marketing departments and at the same time, influencer engagement is a relationship focused practice. When marketers treat influencer interactions like sales transactions or as impersonal exchanges, it may create conveniences for the marketer, but it's nothing special or worth repeating for the influencer. The classic transactional engagement example is when the marketer invites the influencer to contribute to a project of relevance and then sends a link to a form with 10 more questions than implied in the invite. Once the form is complete, there is no thank you, no acknowledgement and no follow up until the content is published and the marketer sends an email with the exact same 5 social share message suggestions that were sent to the other 49 people who were asked to fill out the form. Yuk. 5. Nowhere to Publish - Less an issue with small or medium sized companies, publishing influencer content on the large b2B brand websites or blogs should already be coordinated and approved before the influencers are recruited and informed where they will see exposure. Nobody wins when a top lineup of experts share their expertise and the brand doesn't have somewhere for that content to live. Also, simply publishing episodic content like a podcast to aggregators and not creating a web page index for the podcast or episodes is a huge missed opportunity. Web pages are hooks in the water for search engines, social shares, industry blogs and media websites. Plus, those web pages also create exposure for the contributing influencers, which is probably why they said yes to the invitation. 6. Fear of Commitment - Relationships take time, effort and investment of resources and can pay incredible dividends over a long period of time. It's definitely a best practice for B2B brands to conduct a pilot influencer project to work out processes and capture initial data for insight into building a program. But make no mistake, it is an ongoing effort towards influencer engagement that builds the kinds of relationships that drive high ROI advocacy from the people your customers trust the most. Fear of committing to some kind of ongoing effort to nurture influencers as part of a strategy to drive brand conversations, grow brand influence, reach new customers and inspire more business has a cost that shows no ROI. 7. Management by Spreadsheet - Like any marketing program, there are many elements to manage in an influencer program from the marketing plan, campaign, assets and measurement to the management, engagement and measurement of influencers. Doing all of that by spreadsheet can work for a pilot but for any B2B company to scale it's influencer marketing efforts, investment in technology like an influencer marketing platform will be worthwhile. An influencer marketing platform should enable marketers to find, manage and measure influencer relationships (at a minimum). 8. Promotion Black Hole - Imagine an exciting new project where everything comes together: the influencers, the brand executives and SMEs and the content is impressive. Then the content publishes and... nothing.  Sometimes brands overestimate the value of publishing on their own properties including social channels. Promotion of influencer content is a bit part of why influencers agree to contribute to a brand's influencer marketing program. Of course the influencer will promote to their own channels and the brand will benefit from that. But if the content the influencer contributed to is not promoted on brand channels, it deflates the influencers motivation and that's a lost opportunity for the brand. 9. One Night Stands - Engaging and activating influencers comes in many forms and some marketers miss the boat entirely on the relationship aspect of co-creating with influencers in search of quickie content capture and social shares. That quickie for a listicle might be satisfying for the marketer as efficient content creation, but it does very little to create a real relationship with trusted experts making product and service recommendations to their loyal audiences.

Engaging influencers only when you need them shows them you only care about yourself. That's not how successful relationships are built.

It's perfectly fine to engage in small or individual projects with influencers. Just don't make that the only thing. Ongoing, or "always on" influencer engagement is practical, manageable and it creates a mutual will scenario for the brand, its customers and the influencers. 10. Goals to Measurement FUBAR - Influencer Marketing is still relatively new to B2B and many marketers add-on influencer contributions to existing content marketing programs than implement dedicated influencer programs on their own. Ambiguity about goals for the influencer part of a content marketing program leads to lack of defined metrics and performance measurement. It could happen that a B2B brand adds a few high profile influencers to a demand gen project that achieves millions of social impressions. But it turns out, very few people shared their email for the download. If the project had goals of name capture, a specific type of influencer that more middle-funnel appropriate should be engaged and provided with UTM encoded URLs for influencer level tracking. When goals to measurement are not clear with influencers that are part of a content project or a dedicated influencer marketing program, measuring and reporting success is basically guesswork. For even more laughs about the ways B2B marketers are sidetracking the results of their influencer marketing efforts, check out this timeless list of 50 ways to fail at influencer engagement. There's nothing funny about failing but it's a lot of fun to hit and exceed program goals. Be sure to check out these examples of successful influencer marketing for B2B brands, big and small and here are 25 campaign ideas.